Videopack is a small programming project I started in 2010 as a way to make thumbnails for client videos instead of copying and pasting frames from QuickTime Player (it was a different time!) and it spiraled way out of control. I work full-time as a TV editor but I try to keep the plugin updated as much as possible.

The best way to get support is on my WordPress support forum. I usually answer questions within 24 hours.

I use GitHub for developing my plugin and posting an Issue there is another good way to get my attention.

I prefer these public support methods because it leaves a record of answers for future users and helps me avoid answering the same questions repeatedly. I generally don’t respond to emailed questions about the plugin but if you have an issue that can only be asked privately you can email me at

Kyle Gilman

Kyle Gilman

Kyle is a TV editor who has recently edited Mr. Mayor on NBC, Dickinson on Apple TV+, and the interactive Unbreakable Kimmy Schmidt movie on Netflix.